Courier services in the UK often face disruption during public holidays. One common query many customers have is whether Evri, formerly known as MyHermes, operates on bank holidays.
With millions relying on this service for personal and business deliveries, it’s essential to understand how Evri handles bank holiday operations in 2025.
What Is Evri’s Standard Delivery Policy in the UK?
Evri, previously known as MyHermes, offers a wide array of domestic delivery options to suit both individual and business needs.
The standard delivery days include Monday through Saturday, with most parcels being delivered within 2 to 4 working days depending on the selected service.
Their services typically include:
- Collection from home or business address
- Drop-off at a ParcelShop or locker
- Flexible delivery slots
- Real-time tracking updates
While Evri operates extensively during regular weekdays and weekends, its policy clearly defines public holidays as non-operational days unless otherwise specified.
The core of their delivery model is based on affordability and volume handling. This structure enables cost savings but also introduces some limitations during public or national holidays when courier availability is reduced or halted entirely.
Does Evri Deliver on Bank Holidays in 2025?
Evri does not deliver parcels on official UK bank holidays in 2025. This practice aligns with most major UK courier companies, as these dates are not considered part of the regular business calendar.
On such days, their delivery services, including home collections and ParcelShop transfers, are temporarily paused.
Below is an overview of 2025 UK bank holidays when Evri does not operate:
| Bank Holiday | Day | Date | Delivery Status |
| New Year’s Day | Wednesday | 1 January 2025 | No Deliveries |
| Good Friday | Friday | 18 April 2025 | No Deliveries |
| Easter Monday | Monday | 21 April 2025 | No Deliveries |
| Early May Bank Holiday | Monday | 5 May 2025 | No Deliveries |
| Spring Bank Holiday | Monday | 26 May 2025 | No Deliveries |
| Summer Bank Holiday | Monday | 25 August 2025 | No Deliveries |
| Christmas Day | Thursday | 25 December 2025 | No Deliveries |
| Boxing Day | Friday | 26 December 2025 | No Deliveries |
These dates are pre-defined by the UK government and affect nearly all public-facing services, including delivery operations.
What Happens If Your Evri Parcel Is Scheduled on a Bank Holiday?
If your parcel is originally scheduled to arrive on a bank holiday, it will not be delivered on that day.
Instead, it is deferred to the next working day, usually the following Tuesday if the holiday falls on a Monday. This adjustment is managed automatically by Evri’s tracking and logistics system.
You will still receive tracking updates via SMS or email, but there won’t be any parcel movement or delivery activity on the actual bank holiday. This applies to both senders and recipients using home collection or drop-off services.
Service adjustments are generally communicated to customers in advance, particularly during peak holiday periods like Easter or Christmas.
The time-sensitive nature of certain parcels means delays are inevitable, which is why Evri often recommends early dispatch when approaching public holidays.
Are There Exceptions to Evri’s No Delivery Policy on Bank Holidays?
While Evri officially does not offer deliveries on bank holidays, there are exceptions under certain conditions:
- High-volume areas may have independent couriers who voluntarily deliver on bank holidays.
- Business clients with specific arrangements may receive service continuity.
- Delivery hubs near major cities might attempt limited deliveries if parcel volumes are exceptionally high.
However, none of these scenarios are guaranteed. Most customers, particularly individual senders, should not rely on Evri for confirmed delivery on bank holidays. It is best practice to assume these dates are unavailable for active service.
How Does Evri Handle Weekend and Public Holiday Deliveries?
Evri is among the few couriers in the UK that offer weekend delivery as part of their regular schedule, which includes Saturdays and in some areas, Sundays.
However, this flexibility does not extend to recognised UK bank holidays, during which operations are temporarily paused.
To provide clarity, here’s a comparative look at how Evri handles weekend and holiday services:
| Day Type | Availability | Service Notes |
| Weekdays (Mon–Fri) | Fully Operational | Standard and Next Day available |
| Saturday | Operational | Available in most locations |
| Sunday | Limited Availability | Area-dependent, typically for major cities |
| Bank Holidays | Not Operational | No deliveries or collections |
This operating model ensures consistent service through weekends while maintaining national holiday closures in line with industry standards.
Can You Track Your Parcel During a Bank Holiday?
Evri’s parcel tracking system remains active and accessible 24/7, even on days when deliveries are paused. While real-time parcel movement will halt on a bank holiday, customers can still:
- Check parcel status via Evri’s website or mobile app
- View expected delivery updates
- See estimated re-delivery windows once operations resume
The tracking system may mark the parcel as “on hold” or “awaiting next working day” during the holiday. This transparency helps customers understand any potential delays and plan accordingly.
Which Bank Holidays Affect Evri Deliveries in 2025?
Evri is influenced by all standard UK bank holidays, particularly those occurring on Mondays and during peak seasonal periods.
These holidays not only affect delivery and collection services but also slow down parcel movement across the entire logistics network.
Let’s look at which regions are most impacted:
| Region | Common Delay Cause | Estimated Delay (Days) |
| Greater London | Courier Volume | 1-2 days |
| Scotland | Extended Regional Holidays | 2-3 days |
| Northern Ireland | Limited Courier Coverage | 2+ days |
| Midlands | Parcel Centre Backlogs | 1 day |
Customers sending parcels across regions, especially during the Christmas and New Year period, should anticipate these variations in delay.
What Should Customers Do to Avoid Delays Around Bank Holidays?
Planning ahead is the most effective way to avoid delivery delays around UK bank holidays. Evri, like most other courier services, operates on a reduced or paused schedule during these periods, which inevitably leads to service backlogs both before and after the holiday.
Customers—both individuals and businesses—should approach these peak periods with a proactive mindset. Here’s a breakdown of steps that can significantly reduce the risk of delays:
Plan Shipments Well in Advance
Timing is everything when it comes to parcel delivery during holiday seasons. As bank holidays are publicised at the beginning of the year, it’s advisable to plan shipments with these dates in mind.
For instance, if you expect a parcel to arrive close to the Easter break or Christmas, it should be dispatched several days in advance.
Sending items two to three working days before the holiday increases the likelihood of on-time delivery.
Couriers typically experience a surge in parcel volumes leading up to a holiday, so earlier dispatch allows parcels to move through the system before cut-offs or backlogs develop.
Avoid Last-Minute Dispatches
Last-minute dispatches, especially those sent one day before a bank holiday, are more likely to face delays.
Even if the parcel is processed and handed over to Evri on time, the absence of courier activity on the holiday can push the delivery forward by one or more days. This is particularly critical for time-sensitive items such as gifts, documents, or business orders.
Use Next Day or Tracked Services Where Available
Although Evri does not deliver on bank holidays, choosing a Next Day or fully tracked service can ensure your parcel receives priority in the delivery queue once services resume. Tracked services also offer better visibility and accountability throughout the delivery journey.
This option is especially helpful during major holiday periods like Christmas and New Year, when parcel volumes spike and delivery windows tighten.
Take Advantage of Early Drop-Off at ParcelShops or Lockers
If you’re using Evri’s drop-off option via ParcelShops or lockers, try to deposit your parcel earlier in the day and ideally at least two business days before a bank holiday.
While ParcelShops may remain open for business on the eve of a holiday, parcels dropped off later in the day may not be processed until after the break, resulting in additional delays.
Evri lockers are accessible 24/7 in many locations, but collection from these lockers by couriers pauses during bank holidays, so early drop-off is still essential.
Monitor Holiday Service Alerts from Evri
Evri often publishes seasonal updates and service changes ahead of public holidays. These alerts typically include:
- Last recommended posting dates
- Service availability by region
- Cut-off times for drop-offs and collections
Keeping an eye on these announcements allows you to adjust your shipping plans accordingly. You can find these updates on the Evri website or via email if you’ve registered as a customer or business user.
How Does Evri Compare to Other UK Courier Services on Holidays?
Evri’s bank holiday policy aligns with that of most major UK delivery services. While it offers competitive pricing and weekend flexibility, all providers listed below observe standard public holidays as non-operational.
| Courier | Delivers on Bank Holidays | Notes |
| Evri | No | Delivers up to Saturday, limited on Sunday |
| Royal Mail | No | Holiday closures unless specified otherwise |
| DPD | Rare Exceptions | Only via B2B contracts |
| Yodel | No | Similar to Evri’s service model |
| Parcelforce | No | Extended cut-off times pre-holiday |
Evri remains one of the more affordable options, especially for personal and small business senders, though it is equally subject to national holiday limitations.
Conclusion
While Evri is a reliable courier for regular and weekend deliveries, it does not operate on UK bank holidays. If you’re planning to send time-sensitive parcels in 2025, it’s wise to avoid scheduling around these dates.
Evri’s tracking tools and customer support make managing deliveries easier, but proactive planning remains key. By understanding their holiday policy, you can prevent missed deliveries and unnecessary stress.
FAQs
What time does Evri stop delivering on the day before a bank holiday?
Evri typically stops deliveries by early evening (around 6–8 PM), but local courier schedules may vary.
Can I drop off a parcel at a ParcelShop during a bank holiday?
Most ParcelShops remain closed on bank holidays. If open, the parcel will not be processed until the next working day.
Do Evri lockers operate during bank holidays?
You can drop parcels in lockers anytime, but collection and processing resume after the holiday.
Will tracking update during a bank holiday?
Tracking systems remain online, but physical movement is paused, so updates may be delayed until the next day.
Can businesses use Evri for holiday weekend fulfilment?
Yes, but delivery still halts on the holiday itself. Fulfilment is typically scheduled right after.
How do I reschedule an Evri delivery after a missed bank holiday attempt?
Evri usually auto-reschedules. Alternatively, you can update preferences via the tracking link.
Is Evri reliable during the festive season?
Yes, Evri handles high volumes during Christmas with extended working hours, though bank holiday rules still apply.
